Question 1

How quickly can you fix my remote problems?

Accepted Answer

We offer same-day service for most remote control issues. With our 2-hour response time guarantee, a technician can typically be at your home within 2 hours of your call during business hours. Remote problems are usually quick fixes—often taking less than 30 minutes to diagnose and repair. Whether it's reprogramming, battery replacement, or receiver issues, we come prepared with the parts and tools needed to get your remote working again fast.

Question 2

What causes remote problems in garage doors?

Accepted Answer

Remote control issues can stem from several causes: dead batteries (the most common culprit), interference from nearby electronics or LED lights, a malfunctioning receiver in the opener unit, damaged remote circuitry, or the remote simply needing to be reprogrammed. Weather conditions, power surges, and age can also affect remote performance. Our technicians will diagnose the exact cause and provide the most cost-effective solution.

Question 3

Do you offer financing for new custom door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment, which is why we offer flexible financing options to make it more affordable. Many customers qualify for 0% interest for 12-18 months on approved credit. Contact us for a free quote, and we'll discuss financing options that work for your situation.

Question 4

What is your warranty policy?

Accepted Answer

We stand behind our work with a comprehensive 10-year warranty on all labor and workmanship. Additionally, manufacturer warranties on parts and doors typically range from 1 year to lifetime, depending on the product. Our We stand behind our work with a 100% satisfaction promise.

Question 5

Do you provide emergency garage door services?

Accepted Answer

Absolutely! We offer 24/7 emergency garage door service for situations that can't wait. Call (830) 243-5183 anytime for emergency assistance.

Question 6

How long does a garage door installation take?

Accepted Answer

A standard garage door installation typically takes 3-5 hours, depending on the complexity of the job. Custom or commercial installations may take longer.

Question 7

What areas do you serve?

Accepted Answer

We proudly serve San Marcos and Central Texas, including San Marcos, Austin, Kyle, Buda, Dripping Springs, Wimberley, New Braunfels, Round Rock, Cedar Park, Pflugerville, Lockhart.

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